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ARC RAIDERS
faq
Frequently Asked Questions
Game Info
A
ARC Raiders is a multiplayer extraction adventure game,
set on a deadly, desolate future Earth, where the world as we know it has almost disappeared.
The mysterious machines known as the Arc threaten humanity’s settlement on the surface,
forcing people to hide underground in order to survive.
Most are simply content with getting through each day.
As one of the Raiders, you will venture to the surface alone or together with allies, searching the ruins of the lost world.
set on a deadly, desolate future Earth, where the world as we know it has almost disappeared.
The mysterious machines known as the Arc threaten humanity’s settlement on the surface,
forcing people to hide underground in order to survive.
Most are simply content with getting through each day.
As one of the Raiders, you will venture to the surface alone or together with allies, searching the ruins of the lost world.
Game Info
What is ARC?
A
ARC is a mysterious mechanical force that has devastated the world,
ranging from small spider-like Ticks and reconnaissance Snitches to massive boss-class machines known as Queens.
ranging from small spider-like Ticks and reconnaissance Snitches to massive boss-class machines known as Queens.
Game Info
Tell me about Speranza.
A
Speranza is a relatively safe underground settlement built by humanity to escape the ARC threat on the surface.
After completing their missions on the Topside, Raiders return here to take on various activities and decorate their own private spaces.
Workshop
Here, you can upgrade, craft, and repair your gear and weapons.
The Workshop itself can also be upgraded, allowing you to craft even more advanced equipment.
Traders
The Traders of Speranza are central figures in the community, each with their own goals. They offer quests that tell stories from the Rust Belt and reward you for your help. They also trade items and buy any you no longer need.
After completing their missions on the Topside, Raiders return here to take on various activities and decorate their own private spaces.
Workshop
Here, you can upgrade, craft, and repair your gear and weapons.
The Workshop itself can also be upgraded, allowing you to craft even more advanced equipment.
Traders
The Traders of Speranza are central figures in the community, each with their own goals. They offer quests that tell stories from the Rust Belt and reward you for your help. They also trade items and buy any you no longer need.
Gameplay
How does the gameplay work?
A
You play as a Raider from the underground city of Speranza, venturing to the dangerous topside to gather resources and complete missions.
You may cooperate or compete with other Raiders and even face the mysterious mechanical threat known as ARC.
Your goal is to return safely with your loot, and this cycle of risk, reward, survival, and growth defines the core gameplay experience of ARC Raiders.
Gameplay
I failed to extract and lost all my equipment.
A
If you die or fail to extract during an expedition, you’ll lose all the loot and equipment you were carrying.
In that case, you can use the free loadout provided in Speranza, or rely on your chicken companion, Scrappy, who helps collect items for you.
Scrappy, your trusty rooster companion, has a helpful habit of collecting items for you.
You can train him or give him cosmetics to show your appreciation
In that case, you can use the free loadout provided in Speranza, or rely on your chicken companion, Scrappy, who helps collect items for you.
Scrappy, your trusty rooster companion, has a helpful habit of collecting items for you.
You can train him or give him cosmetics to show your appreciation
Gameplay
Tell me about the exploration areas.
A
The exploration areas are collectively known as the Rust Belt, which includes several major regions and battlegrounds:
• Dam Battlegrounds: forests, swamps, research facilities, and apartment buildings
• Buried City: a collapsed city covered in sand
• Spaceport: an old launch facility
• Blue Gate: mountainous areas, tunnels, towns, and underground complexes
There are also rumors of a place called Stella Montis, though what it is or how to reach it remains unknown.
• Dam Battlegrounds: forests, swamps, research facilities, and apartment buildings
• Buried City: a collapsed city covered in sand
• Spaceport: an old launch facility
• Blue Gate: mountainous areas, tunnels, towns, and underground complexes
There are also rumors of a place called Stella Montis, though what it is or how to reach it remains unknown.
System · Settings
What are the system requirements?
A
The minimum and recommended specifications to play ARC Raiders are as follows:
| Category | Minimum | Recommended |
|---|---|---|
| Operating System | Windows 10 or later 64-bit (latest update) | Windows 10 or later 64-bit (latest update) |
| Processor | Intel Core i5-6600K or AMD Ryzen R5 1600 | Intel Core i5-9600K or AMD Ryzen 5 3600 |
| Memory | 12 GB RAM | 16 GB RAM |
| Graphics | NVIDIA GeForce GTX 1050 Ti or AMD Radeon RX 580 | NVIDIA GeForce RTX 2070 or AMD Radeon RX 5700 XT |
| DirectX | Version 12 | Version 12 |
Gameplay
Expedition project
A
At level 20, you'll unlock the Expedition Project - a feature that lets you choose when to reset your progression and start fresh on your own terms. Instead of a forced wipe, you decide when to begin a new journey. This gives you a clean slate while keeping certain rewards and long-term progress.
How It Works
Each Expedition cycle lasts eight weeks. During the first seven weeks, you'll prepare your Expedition by gathering resources and completing the required steps. In the eighth week, the ability to finalize the project will become available and will remain available for that entire week.
If you don't finish before the window closes, don't worry. You can continue working on the project until the next finalization window.
What Resets and What Carries Over
When you send your Raider on an Expedition, most progression tied to your current character will reset.
| What resets | What carries over |
| • Level, skills, and XP • Inventory, stash items, and crafting progress | • Cosmetics and purchased items • Raider Tokens and Cred • Raider Decks progress • Codex entries and unlocked maps • Expedition bonuses from previous run |
Benefits and incentives
Completing an Expedition grants lasting account-wide benefits. These can include:
• Unique cosmetic rewards for each completed Expedition
• Account "buffs" applied for the duration of the following Expedition cycle: Sequential completions of the Expedition Project increase the magnitude of these buffs, up to a limit.
Social
In-game communication
A
There are several ways to communicate with other Raiders.
Ping System
When working in a squad, you can use the ping system to tag objects, locations, ARC, and other players, and coordinate with your teammates. Simply point your cursor at what you want to ping and use the following controls by default:
• PC: Middle mouse button
• PlayStation & Xbox: R1 / RT
You can customize these controls in the settings if you prefer a different input.
Voice Chat
To turn on in-game voice chat, go to Settings > Audio > Voice Chat > Enable Voice Chat. Here you can choose if you'd like your Microphone Mode, and set it to either Open Microphone or Push to Talk. You can also select the same settings for proximity voice chat. Proximity voice chat allows you to talk to raiders outside your squad, allowing you the opportunity to persuade other raiders to become allies.
Raider Voice (Beta)
Want to sound a little different while raiding? Raider Voice lets you change how your voice sounds in voice chat. Whether you'd like your voice to come across deeper or brighter, this feature lets you shape how other Raiders hear you.
You can choose to enable Raider Voice for both party voice chat and proximity chat, or only for proximity chat if you prefer to keep things more situational.
To turn on Raider Voice:
1. Open the Settings menu
2. Navigate to Audio
3. Select Raider Voice (Beta)
4. Choose your preferred voice setting and save
Now you're ready for a next adventure with a voice that suits your style.
Ping System
When working in a squad, you can use the ping system to tag objects, locations, ARC, and other players, and coordinate with your teammates. Simply point your cursor at what you want to ping and use the following controls by default:
• PC: Middle mouse button
• PlayStation & Xbox: R1 / RT
You can customize these controls in the settings if you prefer a different input.
Voice Chat
To turn on in-game voice chat, go to Settings > Audio > Voice Chat > Enable Voice Chat. Here you can choose if you'd like your Microphone Mode, and set it to either Open Microphone or Push to Talk. You can also select the same settings for proximity voice chat. Proximity voice chat allows you to talk to raiders outside your squad, allowing you the opportunity to persuade other raiders to become allies.
Raider Voice (Beta)
Want to sound a little different while raiding? Raider Voice lets you change how your voice sounds in voice chat. Whether you'd like your voice to come across deeper or brighter, this feature lets you shape how other Raiders hear you.
You can choose to enable Raider Voice for both party voice chat and proximity chat, or only for proximity chat if you prefer to keep things more situational.
To turn on Raider Voice:
1. Open the Settings menu
2. Navigate to Audio
3. Select Raider Voice (Beta)
4. Choose your preferred voice setting and save
Now you're ready for a next adventure with a voice that suits your style.
Technical
Troubleshooting Game Crashes - PC
A
If your PC meets the minimum system requirements but you're still experiencing crashes while playing ARC Raiders, there are a few common causes that may be responsible, most of which are easy to fix.
Below are three of the most likely reasons your game might be crashing, along with steps you can take to resolve them:
Outdated Drivers
Outdated or incompatible drivers, especially graphics drivers are one of the most common causes of crashes in PC games.
What to update
Check for updates for the following hardware drivers:
• GPU (graphics card)
• CPU
• Motherboard / BIOS
• Monitor
• Wi-Fi Adapter / Network Card / Modem
• Peripherals (mouse, keyboard, etc.)
How to check your graphics card
1. Press Windows Key + R to open the Run dialog.
2. Type dxdiag and hit Enter.
3. Go to the Display tab.
4. Your graphics card name and manufacturer will be listed there.
How to update your GPU drivers
Depending on your GPU brand, use one of the following tools or websites to update your drivers:
• AMD Auto-Detect Tool
• Intel Driver & Support Assistant
• NVIDIA GeForce Experience
These tools automatically detect your hardware and provide the latest drivers for your system.
Outdated DirectX
DirectX enables communication between your game and hardware components like the GPU, keyboard, and speakers. If your version of DirectX is outdated, you may experience:
• Game crashes
• Input lag or unresponsive controls
• Audio glitches
How to update DirectX
You can install the latest version of DirectX directly from Microsoft:
Update DirectX from Microsoft
Outdated Operating System
Running an outdated version of Windows may interfere with game performance and compatibility.
How to update Windows
1. Click the Start button (Windows icon).
2. Select the Settings (gear) icon.
3. Go to Update & Security.
4. Click Check for Updates.
Make sure you restart your PC after installing any updates.
Still having issues?
If you've tried all the above and are still experiencing crashes, you may also want to:
• Verify the game files through Steam
• Reinstall ARC Raiders
• Disable overlays or third-party software
• Contact Player Support for further troubleshooting
Below are three of the most likely reasons your game might be crashing, along with steps you can take to resolve them:
Outdated Drivers
Outdated or incompatible drivers, especially graphics drivers are one of the most common causes of crashes in PC games.
What to update
Check for updates for the following hardware drivers:
• GPU (graphics card)
• CPU
• Motherboard / BIOS
• Monitor
• Wi-Fi Adapter / Network Card / Modem
• Peripherals (mouse, keyboard, etc.)
How to check your graphics card
1. Press Windows Key + R to open the Run dialog.
2. Type dxdiag and hit Enter.
3. Go to the Display tab.
4. Your graphics card name and manufacturer will be listed there.
How to update your GPU drivers
Depending on your GPU brand, use one of the following tools or websites to update your drivers:
• AMD Auto-Detect Tool
• Intel Driver & Support Assistant
• NVIDIA GeForce Experience
These tools automatically detect your hardware and provide the latest drivers for your system.
Outdated DirectX
DirectX enables communication between your game and hardware components like the GPU, keyboard, and speakers. If your version of DirectX is outdated, you may experience:
• Game crashes
• Input lag or unresponsive controls
• Audio glitches
How to update DirectX
You can install the latest version of DirectX directly from Microsoft:
Update DirectX from Microsoft
Outdated Operating System
Running an outdated version of Windows may interfere with game performance and compatibility.
How to update Windows
1. Click the Start button (Windows icon).
2. Select the Settings (gear) icon.
3. Go to Update & Security.
4. Click Check for Updates.
Make sure you restart your PC after installing any updates.
Still having issues?
If you've tried all the above and are still experiencing crashes, you may also want to:
• Verify the game files through Steam
• Reinstall ARC Raiders
• Disable overlays or third-party software
• Contact Player Support for further troubleshooting
Technical
Troubleshooting Connection Issues - PC
A
If you're having trouble connecting or experiencing network-related issues while playing ARC Raiders, there are several steps you can try to get back into the action.
Check Your Matchmaking Region
You can also make sure you're matchmaking in the correct region.
On PC:
1. Click the gear icon at the bottom right of the screen.
2. Go to Gameplay > Server
3. Set it to Automatic
On Console:
1. Open the Social menu.
2. Navigate to the gear icon on the left side of the screen.
3. Select Gameplay > Server
4. Set it to Automatic
Confirm System & Connection Requirements
• Make sure your PC meets the minimum system requirements.
• Use a stable and fast internet connection whenever possible.
• A wired (Ethernet) connection is recommended over Wi-Fi.
Unstable connections can lead to frustrating issues, here's a step-by-step guide to help you resolve them.
Step-by-Step Connection Fixes
1. First Things First
• Ensure Wi-Fi is turned on and you're connected to the correct network (SSID).
• Double-check the password is correct.
• Try switching to a wired connection for better stability.
• Avoid using VPNs or proxy services, unless absolutely necessary, as they can interfere with gameplay.
• Make sure your Windows OS is up to date: Go to Settings > Update & Security > Windows Update and click Check for Updates
2. Use the Network Troubleshooter (Windows)
Windows includes a built-in troubleshooter to detect and fix network issues:
1) Go to Settings > Network & Internet > Status
2) Click Advanced network settings
3) Select Network troubleshooter
4) Choose your network connection and follow the on-screen instructions
Windows will scan for issues and either fix them automatically or provide guidance.
3. Switch to a Public DNS Server
Using a public DNS server can help with speed and connection reliability. Try one of the following:
Google Public DNS
• Primary: 8.8.8.8
• Secondary: 8.8.4.4
Cloudflare DNS
• Primary: 1.1.1.1
• Secondary: 1.0.0.1
You can change your DNS settings in your network adapter configuration.
4. Renew Your IP Address
Resetting your IP address may resolve connectivity issues:
1) Close all browsers and applications
2) Press the Windows key, type CMD, and hit Enter
3) In the Command Prompt, type:
• ipconfig /release and press Enter
• ipconfig /renew and press Enter
• ipconfig /flushdns and press Enter
4) Restart your PC
5. Disable Peer-to-Peer Updates (Windows 10)
Windows update sharing can slow down your connection. Here's how to turn it off:
1) Open the Start menu and go to Settings
2) Select Update & Security
3) In the left-hand menu, click Windows Update
4) Click Advanced Options
5) Select Delivery Optimization
6) Toggle "Allow downloads from other PCs" to Off
This ensures that your bandwidth isn't being used for background Windows updates during play.
Check Your Matchmaking Region
You can also make sure you're matchmaking in the correct region.
On PC:
1. Click the gear icon at the bottom right of the screen.
2. Go to Gameplay > Server
3. Set it to Automatic
On Console:
1. Open the Social menu.
2. Navigate to the gear icon on the left side of the screen.
3. Select Gameplay > Server
4. Set it to Automatic
Confirm System & Connection Requirements
• Make sure your PC meets the minimum system requirements.
• Use a stable and fast internet connection whenever possible.
• A wired (Ethernet) connection is recommended over Wi-Fi.
Unstable connections can lead to frustrating issues, here's a step-by-step guide to help you resolve them.
Step-by-Step Connection Fixes
1. First Things First
• Ensure Wi-Fi is turned on and you're connected to the correct network (SSID).
• Double-check the password is correct.
• Try switching to a wired connection for better stability.
• Avoid using VPNs or proxy services, unless absolutely necessary, as they can interfere with gameplay.
• Make sure your Windows OS is up to date: Go to Settings > Update & Security > Windows Update and click Check for Updates
2. Use the Network Troubleshooter (Windows)
Windows includes a built-in troubleshooter to detect and fix network issues:
1) Go to Settings > Network & Internet > Status
2) Click Advanced network settings
3) Select Network troubleshooter
4) Choose your network connection and follow the on-screen instructions
Windows will scan for issues and either fix them automatically or provide guidance.
3. Switch to a Public DNS Server
Using a public DNS server can help with speed and connection reliability. Try one of the following:
Google Public DNS
• Primary: 8.8.8.8
• Secondary: 8.8.4.4
Cloudflare DNS
• Primary: 1.1.1.1
• Secondary: 1.0.0.1
You can change your DNS settings in your network adapter configuration.
4. Renew Your IP Address
Resetting your IP address may resolve connectivity issues:
1) Close all browsers and applications
2) Press the Windows key, type CMD, and hit Enter
3) In the Command Prompt, type:
• ipconfig /release and press Enter
• ipconfig /renew and press Enter
• ipconfig /flushdns and press Enter
4) Restart your PC
5. Disable Peer-to-Peer Updates (Windows 10)
Windows update sharing can slow down your connection. Here's how to turn it off:
1) Open the Start menu and go to Settings
2) Select Update & Security
3) In the left-hand menu, click Windows Update
4) Click Advanced Options
5) Select Delivery Optimization
6) Toggle "Allow downloads from other PCs" to Off
This ensures that your bandwidth isn't being used for background Windows updates during play.